Privacy Policy


Ask Steve, LLC ("Ask Steve," "we," "us," or "our") is committed to protecting the privacy of users of the Ask Steve browser extension, the Ask Steve website, and all content, services and products available at or through our website or browser extension (taken together, "Extension"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Extension.

Information We Collect

  • Account Information: Once your Quickstart requests are used up, to use the Extension, you need to create an account, providing your email address and password or logging in with your Google account.
  • Payment Information: If you subscribe to the Premium plan, we collect payment details (e.g., credit card information) through a PCI-DSS compliant payment processor. We do not store your full payment information on our servers.
  • API Keys: You may provide API keys for LLM services, which are stored locally on your device and not on Ask Steve's servers.
  • Automatically Collected Data: We collect limited data from LLM requests, including success/error status, hostname, session identifier, and user ID. We may also use cookies or similar technologies for Extension functionality.

How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve the Extension's functionality.
  • Facilitate communication with LLM services based on your requests.
  • Manage user accounts and subscriptions.
  • Process payments for the Premium plan.
  • Send important updates or notifications related to your account or the Extension.
  • Analyze usage patterns to improve the Extension's performance and user experience.

Information Sharing

We may share your information with:

  • LLM Service Providers: We transmit API keys and request data to the respective LLM service providers for authentication and processing purposes.
  • Payment Processors: We share your payment information with PCI-DSS compliant payment processors to facilitate transactions for the Premium plan.
  • Third-Party Service Providers: We may engage trusted third-party service providers to assist with various aspects of our operations, such as analytics or customer support. These providers are obligated to maintain the confidentiality and security of your information.
  • Legal Compliance and Protection: We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent fraud, or ensure the safety of our users.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure storage of account information using industry-standard practices.
  • Transmission of API keys only for authentication and processing purposes.
  • Utilization of PCI-DSS compliant payment processors for secure handling of payment data.

User Choices and Control

You have the following choices regarding your information:

  • Account Information: You can access, update, or delete your account information through your account settings within the Extension.
  • API Keys: You can view, update, or remove your API keys stored within the Extension at any time.
  • Extension Permissions: You can manage the Extension's access to websites through your browser settings.
  • Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions provided in such emails.

Children's Privacy

The Extension is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website or through the Extension. You are advised to review this Privacy Policy periodically for any changes.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Additional Information

  • LLM Service Provider Policies: Please note that LLM service providers have their own privacy policies and data handling practices. We encourage you to review their policies to understand how they handle your information.
  • Data Retention: We retain account information.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing," means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the United States your information will be transferred, processed and stored there under United States privacy standards.